Betway 365 Privacy Policy – Your Data Is Safe With Us

1 Introduction

Betway 365 is a trusted name in Bangladesh's betting community. We believe your personal data belongs to you, and safeguarding it is our responsibility.

This Privacy Policy applies to all services, websites, and mobile apps operated by Betway 365. References to "we", "us", or "Betway 365" refer to the organisation that operates this platform. "You" refers to any user — registered or otherwise.

We follow international data protection standards and regularly update our Privacy Policy to ensure you remain protected at all times.

2 What Information Is Collected

Betway 365 only collects information necessary to provide its services. A breakdown of the data collected is provided below.

3 How Data Is Collected

Betway 365 collects information through several methods, each of which is explained below.

• Direct Collection: Information you provide directly during registration, KYC verification, or when making a payment.
• Automatically Collected: When you use the platform, device and browsing information is automatically collected through cookies and log files.
• From Third Parties: Certain information may be collected from payment providers (Mobile Pay, Nagad) or identity verification services as required.

4 How We Use Your Data

Betway 365 uses your information for the following purposes.

• Account Management: To create, verify, and manage your account.
• Transaction Processing: To process deposits and withdrawals.
• Security Verification: To prevent fraud, money laundering, and account hacking.
• Service Improvement: To analyze usage patterns and improve your experience on the platform.
• Contact: To contact you with important updates, bonus offers, and support.
• Legal Obligations: To retain necessary information in compliance with directives from government or regulatory authorities.
• Responsible Gaming: To identify signs of problem gambling and provide assistance where needed.

5 Data Sharing Policy

Betway 365 does not sell your personal information. However, limited data may need to be shared under certain circumstances.

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, or other payment gateways to complete transactions.
• Identity Verification Services: Information may be shared with approved third parties as part of the KYC process.
• Government Authorities: We may be required to disclose information in response to legal directives or court orders.
• Security Investigation: Information may be shared with relevant authorities in connection with investigations into fraud or criminal activity.

6 Cookie Policy

Betway 365 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.

• Essential Cookies: To remember your login session, security token, and language preference. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: To remember your preferences and usage patterns. These can be disabled.
• Analytics Cookies: To understand which parts of the platform are used most. Fully anonymised data.

7 Data Retention Period

Betway 365 does not retain your data beyond what is necessary. However, certain information must be kept for a defined period for legal reasons.

• Account Information: For the duration of your active account and up to 5 years after closure.
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: 5 years after account closure.
• Cookies Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
• Support Conversations: Up to 2 years after an issue is resolved.

8 Your Rights

As a Betway 365 member, you have a number of rights regarding your personal data.

• Right to Know: You can find out exactly what information we hold about you.
• Right of Access: You may request a copy of all personal data we hold about you.
• Right to Rectification: You can request corrections or updates to any inaccurate information.
• Right to Erasure: You can request deletion of your data beyond what is legally required to be retained.
• Right to Restrict Processing: You may request that the use of certain information be restricted.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

9 Protection of Children's Data

Betway 365 is a strictly 18+ platform. We do not knowingly collect or process personal data from anyone under the age of 18.

If a minor has accidentally registered an account, it will be closed and all associated data deleted as soon as we become aware.

10 Security Measures

To protect your data, Betway 365 employs industry-leading security measures.

• 256-Bit SSL/TLS Encryption: On all data transmissions.
• Two-Factor Authentication (2FA): For added security when logging into your account.
• 24/7 Security Monitoring: To detect suspicious activity in real time.
• Regular Security Audits: To identify system vulnerabilities and resolve them.
• Data Backup: Regular backups on secure, encrypted servers.

11 Policy Changes

Betway 365 may update this Privacy Policy when necessary. Any changes will be reflected with a new date on this page, and members will be notified by email for significant updates.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We recommend reviewing this page periodically.

12 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team.